HIPAA‑Compliant AI Medical Transcription

Yes. Our medical transcription services are designed to be HIPAA compliant, ensuring the utmost security and privacy of Protected Health Information (PHI). We utilize end-to-end encryption for all data, from transport to storage. Access to data is strictly controlled and limited to authorized personnel. Additionally, we offer optional Business Associate Agreements (BAAs) for enterprise clients, providing an extra layer of legal and contractual assurance for data protection. Our robust security protocols and audit logs are regularly reviewed to maintain compliance with all relevant regulations, giving you peace of mind.

We pride ourselves on delivering highly accurate medical transcriptions. Our service combines advanced speech recognition technology with specialized medical dictionaries to accurately interpret complex terminology, drug names, medical conditions, and abbreviations. This technology is further enhanced by human review, where our experienced transcriptionists meticulously proofread and edit each document. This multi-layered approach ensures that every transcript is precise, reliable, and clinically sound, significantly reducing the risk of errors that could impact patient care or documentation. We strive for a near-perfect accuracy rate to meet the high standards of the healthcare industry.

Yes, our service is versatile and capable of handling a wide range of medical specialties, including cardiology, radiology, oncology, and more. We process various audio and video file formats, such as MP3, WAV, M4A, and FLAC, making it easy for you to upload your dictations. Whether you need to transcribe physician notes, surgical reports, or patient interviews, our system is equipped with the necessary domain-specific knowledge to provide accurate and contextually relevant transcripts, regardless of the medical field or the format of your audio. This flexibility ensures a seamless workflow for any healthcare provider.

Our service offers fast and efficient turnaround times to keep your medical practice running smoothly. The exact time depends on the length and complexity of the audio file, but we use an advanced queuing system and parallel processing to minimize delays. For most standard dictations, you can expect a rapid turnaround, often within a few hours. We also offer options for expedited service for urgent cases. Our goal is to ensure that your documents are available as quickly as possible without compromising on accuracy, allowing you to focus on patient care rather than administrative tasks.

Yes, beyond providing simple transcripts, our service can convert dictations into structured clinical documents. We offer templates for a variety of formats, including SOAP notes, discharge summaries, referral letters, and operative reports. This capability helps streamline your documentation process by automatically organizing the transcribed information into a usable and familiar format. Our system is designed to intelligently pre-fill non-primary sections, saving you significant time and effort. This structured output ensures consistency and compliance, making it easier to integrate the documents into your existing electronic health record (EHR) system.

We provide a variety of popular export formats to suit your needs. You can download your medical transcripts and structured notes in common document types such as DOCX, PDF, and TXT. For video dictations or webinars, we also support caption formats like SRT and VTT. Additionally, for easy integration with other systems, we offer a JSON export option that provides structured data for custom workflows and applications. This flexibility ensures that you can use our transcripts in any way that best fits your practice’s documentation and record-keeping requirements, without any compatibility issues.

Yes, we offer a powerful redaction feature to help you protect patient privacy. Our system can automatically identify and redact Protected Health Information (PHI) from your medical transcripts. This is a critical feature for ensuring compliance with HIPAA regulations, especially when transcripts are used for research, teaching, or other purposes where patient identifiers should not be visible. The redaction process is highly accurate and can be customized to your specific needs, giving you an added layer of security and confidence in your documentation. This feature helps you maintain a secure and compliant workflow with minimal manual effort.

Our medical transcription service is designed for seamless integration with a wide range of Electronic Health Records (EHRs). We support integration via secure webhooks, allowing us to post completed transcripts and associated metadata directly into your EHR system, such as Epic or Cerner. This automated process eliminates the need for manual data entry, saving you time and reducing the risk of human error. By directly integrating with your EHR, we streamline your documentation workflow, ensuring that all patient records are updated in real-time and are easily accessible within your existing clinical system.